Last Updated: June 2026
Introduction
Welcome to BluuPay (“BluuPay”, “we”, “our”, or “us”).
At BluuPay, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, mobile applications, products, and services.
By using BluuPay’s services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information that identifies or can reasonably be used to identify you, including:
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Full name
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Email address
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Phone number
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Business name
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Business address
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Government-issued identification (where required)
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Date of birth
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Bank account details
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Payment information
Business Information
To provide our merchant services, we may collect:
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Business registration information
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Tax identification information
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Business transaction history
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Sales records
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Inventory records
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Merchant profile information
Transaction Information
We collect information relating to payments and transactions processed through our platform, including:
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Transaction amounts
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Transaction dates and times
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Payment methods
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Transaction references
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Settlement records
Device and Usage Information
When you use our platform, we may automatically collect:
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IP address
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Device information
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Browser type
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Operating system
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App usage information
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Log data
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Location data (where permitted)
2. How We Use Your Information
We use the information we collect to:
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Provide and operate our services
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Process payments and settlements
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Verify user identity
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Comply with legal and regulatory obligations
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Prevent fraud and unauthorized activity
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Improve our products and services
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Generate business insights and reports
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Provide customer support
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Communicate important service updates
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Maintain platform security
3. Legal Basis for Processing
Where applicable, we process personal information based on:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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Fraud prevention and security requirements
4. Sharing of Information
We do not sell personal information.
We may share information with:
Payment Infrastructure Partners
To facilitate payment processing and settlements, we may share information with licensed financial institutions and payment service providers.
Service Providers
We may engage trusted third-party providers for:
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Cloud hosting
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Analytics
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Customer support
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Communication services
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Security monitoring
Regulatory Authorities
We may disclose information when required by law, court order, regulatory requirement, or government request.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational safeguards designed to protect personal and business information from:
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Unauthorized access
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Accidental loss
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Misuse
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Alteration
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Disclosure
While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only for as long as necessary to:
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Provide our services
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Fulfill contractual obligations
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Comply with legal and regulatory requirements
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Resolve disputes
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Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Subject to applicable laws, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of information
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Restrict processing
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Object to certain processing activities
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Withdraw consent where consent is relied upon
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Request a copy of your data
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve user experience
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Analyze website traffic
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Remember preferences
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Enhance security
You may manage cookie preferences through your browser settings.
9. Third-Party Services
Our services may contain links to third-party websites, products, or services.
BluuPay is not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of those services before providing any information.
10. Children’s Privacy
BluuPay’s services are intended for individuals and businesses that are legally capable of entering into binding agreements.
We do not knowingly collect personal information from children under the age of 18.
11. International Data Transfers
Where necessary, your information may be processed or stored in jurisdictions outside your country of residence. In such cases, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date and, where appropriate, notify users through our website, application, or other communication channels.
Your continued use of our services after any updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
BluuPay
Email: privacy@bluupay.co
Website: www.bluupay.co
Address: [Insert Business Address]
By using BluuPay’s services, you acknowledge that you have read and understood this Privacy Policy.
